Yakezie.com - Topic: Text Link Advertiser Requesting a Refund

My Personal Finance Journey on Text Link Advertiser Requesting a Refund

Mon, 24 Jan 2011 09:40:24 +0000

Thanks so much for the terms template Sandy! I'm going to put mine together using it as a model!

My Personal Finance Journey on Text Link Advertiser Requesting a Refund

Mon, 24 Jan 2011 09:40:24 +0000

Thanks so much for the terms template Sandy! I'm going to put mine together using it as a model!

moneysmarts on Text Link Advertiser Requesting a Refund

Mon, 24 Jan 2011 09:34:27 +0000

Personally I have something in my terms that say there are no refunds for ads sold. I may make an exception in some very rare circumstances, but very rarely. just make sure to put something in your terms that state that there are no refunds and that all sales are final.

I also put something in my terms about making changes to links. If they want to change their text link, I charge a change fee. Once i started doing that it cut down drastically on companies who were trying to get me to change their anchor text every other month.

everydaytips on Text Link Advertiser Requesting a Refund

Mon, 24 Jan 2011 04:59:50 +0000

Creditloan.com pulled ads from me too, and I had four! (I will miss that money!)

However, our agreement was on a month-to-month basis, so there was no hassle with them ending the agreement. To me, it sounded like they were pulling a lot of advertising, but who knows.

JT_McGee on Text Link Advertiser Requesting a Refund

Sun, 23 Jan 2011 11:24:21 +0000

Yeah, exactly. It's basically a virtually sit-in.

Want to shut down a retail store for a day? Have hundreds of people show up and stand inside, crowding out all the paying customers.

Want to shut down a website for a day? Have hundreds of computers send data packets (ping) a single server all at the same time, blocking out everyone else who tries to legitimately access it.

financialstudent on Text Link Advertiser Requesting a Refund

Sun, 23 Jan 2011 10:41:27 +0000

Distributed Denial of Service attack. One, or more commonly, many computers send non-sense data to a specific webserver. The server can't cope with all this fake traffic, so the website goes offline for a period of time.

Frugal Confessions on Text Link Advertiser Requesting a Refund

Sun, 23 Jan 2011 07:07:02 +0000

Hello JT!

Thank you for your input on the entire thing (i've been following along). What is DDoSed?

Sandy @ yesiamcheap on Text Link Advertiser Requesting a Refund

Sat, 22 Jan 2011 21:29:05 +0000

JT_McGee tips on link placement is awesome! My advertiser page lays out where things are located and in negotiations we lock down EXACT placement as well. I try to leave nothing to change.

Denial of service is hellish. What a loser.

If you have time to write out a FULL contract, do so. Mine is very basic.

JT_McGee on Text Link Advertiser Requesting a Refund

Sat, 22 Jan 2011 08:44:17 +0000

I'm new to Yakezie (launching my newest blog soon), but I've been in the internet marketing game for awhile in SEO, and link brokering for financial-related firms. Forex/stockbrokers/CFDs in the UK and spreadbetting elsewhere.

What I've found is that you're best to just give people like that a prorated refund. Is it a pain in the neck? Yeah, you bet, especially since you probably gave them a one year discount. But it also avoids a lot of trouble as well. I remember one time I refused a refund, citing a particular agreement. The next day I was DDoSed...can't make that up! It was over such a petty amount, too. That is the internet for you...plenty of people who operate in countries that unfortunately don't recognize basic crimes, let alone "cyber-crime." Not like there's any intergalactic, e-police force either. ;)

Definitely always keep a contract in hand, and clearly specify the location of the advertising. That invoice above is great, but I'd also reference an additional screenshot with an example ad placement. Some advertisers/networks are insane about their placement...you wouldn't think 2-3px doesn't matter, but apparently it does LOL!

YMMV, but as far as I'm concerned I don't bother putting up a fight unless A: I have invested my own, tangible capital in the contract, thus putting myself in a position of losing money on a failure to perform or B: it is a sum of money that might leave my stomach growling should I lose it.

Dana on Text Link Advertiser Requesting a Refund

Sat, 22 Jan 2011 08:12:32 +0000

Thanks Sandy for the template! This is very, very helpful. It never crossed my mind that an advertiser who had paid for a year in advance would come back for a refund!

TightFistedMiser on Text Link Advertiser Requesting a Refund

Sat, 22 Jan 2011 08:10:19 +0000

Thanks for the template Sandy. I will make my own contract from your template and use it for all future sales.

Since I didn't use a contract with the advertiser I'm referring to in this post our emails constitute the contract. We didn't discuss a refund but from what we did discuss I don't see how the advertiser would be entitled to a refund.

Khaleef @ KNS Financial on Text Link Advertiser Requesting a Refund

Sat, 22 Jan 2011 06:19:31 +0000

sandy@yesiamcheap said:

You guys are free to use my basic template. Here is the URL

http://yesiamcheap.com/templat.....mplate.doc

Thanks Sandy! I'll be sure to include similar terms in my invoices.

The Journalist on Text Link Advertiser Requesting a Refund

Sat, 22 Jan 2011 05:50:47 +0000

thanks alot Sandy. my blog is still new and without advertisers, but i'm sure your template will come in handy in the future

Sandy @ yesiamcheap on Text Link Advertiser Requesting a Refund

Fri, 21 Jan 2011 22:39:17 +0000

You guys are free to use my basic template. Here is the URL

http://yesiamcheap.com/templat.....mplate.doc

Betty Kincaid on Text Link Advertiser Requesting a Refund

Fri, 21 Jan 2011 20:50:48 +0000

I'm with Sandy on this, you need a written contract with every advertiser covering all your agreements (ad placement, content, payment terms and refund policy). Since you don't have a contract, you'll have to use your best judgement but I wouldn't give them a refund :-)