Help! My blog account was suspended at Just Host! | Bloggers Lair | Yakezie Forums

I got an e-mail at midnight telling me that my blog account was suspended because I exceeded 10% CPU usage. Last month, I had 12k in page views, which certainly doesn't seem excessive to me! They're saying I need to move to a dedicated server, which seems excessive for the size of my blog. What should I do? Help!

Usually in a case like this where you aren't getting excessive traffic, the culprit is going to be a bad script, or excessive plugins. When I was still on a shared host  it was almost always a plugin that was poorly written or that just used up a lot of resources. If you have plugins you can get rid of, that might be a place to start.

The Saved Quarter said:

I've got it up by changing plugins, thanks. It still is pretty crappy service to shut off a website close to midnight with no warning at all. A day of "hey, we're going to shut you down if you don't fix this" would have been nice so I didn't lose up-time.

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I can't believe they did it like that. When I went to your site this morning all I got was "this site has been suspended"! I hope you didn't lose too many visitors with that! Terrible service!

I don't know that all shared hosts work like that but I had similar experiences on LunarPages (combo of traffic and scripts).  I'm on MediaTemple right now, still on shared, but they will accomodate more cpu usage.  (To be fair to LunarPgaes, they did put me on a separate server temporarily the second time I had a traffic burst).

 

You would want a host that will at least move you somewhere to accomodate your site at least temporarily.  Shut you down and telling your visitors you were suspended is bad form.

I had the same thing happen to me on Lunarpages.  I started using "too many resources" once i got to about  1000 page views a day, and on more than one ocassion they just shut my site down with no notice.  The second time it was right in the middle of a blog contest where  I could have won $500 for charity.  I still ended up winning thankfully, but having my site taken down like that was the last straw.  I moved my site to a dedicated virtual server at media temple – which after coupon codes, and referrals for other people ends up being about $30/month.   Well worth it in my opinion to have a faster site, and no lost income due to outages.

WealthArtisan said:

I would also suggest using Google's Webmaster tools.  They have a fantastic area where you can get improvement suggestions to increase the speed of the site and the suggestions should also help lower server resource use.  Just Go To Labs > Site Performance and it will give you a bunch of suggestions.  Hope that helps!

 

Thanks,

Timothy

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That is very helpful to me. My site is soooooooooooooooo slow right now! I'm afriad that I'm losing visitors who don't feel like waiting for it to load. I'll see what Google has to say.