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500 Internal Server Error

UserPost

1:23 pm
January 1, 2014


Money Counselor

Member

posts 233

Since I updated to WP 3.8 and then installed a few plug-in updates that came after, I've been plagued by this error message:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator and inform them of the time the error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

I get this about every other time I navigate pages in Wordpress (using Firefox, as always), and once I got it while looking at my site with Safari.

Is anyone else getting similar? Could someone suggest a rational way to go about diagnosing this? Is this likely an issue with my host? Where would I find the "server error log"?

Thanks!

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kurt@mymoneycounselor.com

6:29 pm
January 1, 2014


debtroundup

Raleigh

Member

posts 190

Hmmm…That sounds like a pain.  I am not seeing a 500 when I go to your site.  If you need to find the error log, you can get it by logging in to your host. If they use cPanel, then there is a spot in there to look over the error log.  Another way is by using FTP and going into your public_html folder or www folder depending on your host.  It should just be sitting in there.

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6:40 pm
January 1, 2014


Money Counselor

Member

posts 233

debtroundup said:

Hmmm…That sounds like a pain.  I am not seeing a 500 when I go to your site.  If you need to find the error log, you can get it by logging in to your host. If they use cPanel, then there is a spot in there to look over the error log.  Another way is by using FTP and going into your public_html folder or www folder depending on your host.  It should just be sitting in there.

Thanks for taking the time to reply Grayson. I'll check out the error log file and go from there.

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kurt@mymoneycounselor.com

7:26 am
January 2, 2014


MoneyBeagle

Member

posts 1466

I would probably open a support ticket with your hosting provider as well.  They should be able to do some checking to see if anything is showing wrong on their end that either they can fix or point you to fix yourself.

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11:31 am
January 2, 2014


Money Counselor

Member

posts 233

MoneyBeagle said:

I would probably open a support ticket with your hosting provider as well.  They should be able to do some checking to see if anything is showing wrong on their end that either they can fix or point you to fix yourself.

Thanks MB. I have touched based with the host, and it wanted me to first turn on the error logging since the 500 error is so general. Once I get something more concrete, I'll follow up on your suggestion.

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kurt@mymoneycounselor.com

2:46 pm
January 3, 2014


Eric – PersonalProfitability.com

Portland, OR

Member

posts 2120

I doubt it is from upgrading to WP 3.8, but it could be caused by a plugin. Like MoneyBeagle said, your host is your best bet solving it if they have good support.

9:40 am
April 21, 2014


Money Counselor

Member

posts 233

Just to close this out in case others are interested: Turned out the .htaccess file had been corrupted. This is an easy (even for me Laugh) fix, as described here.

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