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Best way to handle plug-in / theme incompatibility issue

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3:58 pm
June 18, 2012


Money Counselor

Member

posts 233

Need some advice please on resolving an issue that cropped up yesterday with my site. I use the Elegant Themes Magnificent theme, which has what ET calls an optional "featured slider" at the top-center of the homepage. Yesterday I updated my Shareaholic plug-in to 6.0.0.1 (and did a lot of other updates, including Wordpress 3.4). After I was done updating, I saw the featured slider doesn't work anymore. After playing around with turning off plug-ins one at a time, I learned that the slider works if I deactivate Shareaholic. So I'm assuming it's the culprit.

I've posted on the Elegant Themes/Magnificent support forum–no response. I've posted on the WP.org Shareaholic support forum–no response. I've sent a bug report to Shareaholic–no response.

I guess I'm going to have to disable the featured slider, as it looks a bit silly just spinning there. I sure don't want to abandon Shareaholic (especially since the udpate included some new features I like and am already using). But on the other hand, I like the slider, and is the issue between Magnificent and Shareaholic ever likely to be resolved? And who's responsibility–theoretically–is it to resolve this problem, the theme-maker or the plug-in maker?

Any words of wisdom appreciated.

Thanks!

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kurt@mymoneycounselor.com

6:54 pm
June 18, 2012


sooverthis

Kentucky

Moderator

posts 1041

Is Shareaholic disabled on the homepage? I realize that Magnificent doesn't show sharing buttons on excerpts, but you might check your Shareaholic settings to make sure the box is unchecked. 

Send a PM to Vlad on the ET forums – he's usually pretty good about answering if you contact him directly.

 

 

 

7:37 pm
June 18, 2012


Money Counselor

Member

posts 233

That's a good thought Andrea; I did have one homepage box checked that I shouldn't have, but changing it didn't fix the slider.

But you inspired me to further playing around. I tested the slider with each of Shareaholic's five components disabled, one at a time, and learned that it's the new Recommendations feature that's causing the problem. The slider works fine with the other four components enabled and Recommendations disabled; turn on Recommendations, and zap!

Shareaholic's Recommendations I think does basically what LinkWithin does (which I was using before I got excited about Recommendations), so I guess I'll leave Recommendations disabled and go back to compatible LinkWithin!

Thanks for taking the time to post on this.

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kurt@mymoneycounselor.com

9:09 pm
June 18, 2012


sooverthis

Kentucky

Moderator

posts 1041

No problem! Glad I could help, however indirectly. :)

 

 

 

10:23 am
June 19, 2012


Eric – PersonalProfitability.com

Portland, OR

Member

posts 2120

Have you considered replacing sharaholic with another plugin that offers the same functionality? Jetpack has a sharing feature now.

1:36 pm
June 19, 2012


Money Counselor

Member

posts 233

Eric – NarrowBridge.net said:

Have you considered replacing sharaholic with another plugin that offers the same functionality? Jetpack has a sharing feature now.

Not yet Eric, but I should. I'll take a look at Jetpack, thanks.

Shareaholic did post a resply today on the WP.org forum to the effect of they're looking into the issue and will have a fix "soon."

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kurt@mymoneycounselor.com

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