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7:13 pm
March 23, 2011
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brokeprofessionals
| | New Jersey | |
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Post edited 7:14 pm – March 23, 2011 by brokeprofessionals
Let's say hypothetically there was a certain commenter who leaves a lot of comments on my site. I won't say who it is, (and after all, this is hypothetical), but they are an intelligent type, who seem to have strong opinions about everything. I see this person leaving a lot of semi-condescending comments on other blogs I read often as well. I suspect the person leaves these comments and in such a manner as a means to promote their own blog, and that is fine. To some extent we all do that. Nor am I afraid of conflict. I am a lawyer and I deal with similar people all day in my job. But I have to ask, at what point do you say something if you feel your site is being used and/or at what point do you say something if you feel like the person has become somewhat of a troll? Our site is new and my skin is generally thick, but at what point does a blogger take some sort of action. And if so, what action do you take?
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7:15 pm
March 23, 2011
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Sustainable PF
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Dude, if I ticked you off please email me.
:(
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7:20 pm
March 23, 2011
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brokeprofessionals
| | New Jersey | |
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lol. Definitely not you SPF. To my knowledge it is not a Yakezie person at all. Plus it's hypothetical anyway. I may email you anyway since it's been a while since we talked collaboration.
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7:22 pm
March 23, 2011
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Sustainable PF
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Yes, it has been a while buddy.
Let me know who you're concerned about. I don't always post, but I always read and I think you know I can give a level headed opinion on how I would respond to the individual in question (whomever that is). Glad it wasn't me! Sometimes I feel i'm being snarky as I comment a LOT in a LOT of places and when I have bad morning I worry I come off the wrong way (and sometimes I DO mean it when i'm being a jerk ;) )
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7:25 pm
March 23, 2011
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brokeprofessionals
| | New Jersey | |
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Everyone can come across that way from time to time, particularly when we lack the context like we sometimes do when reading another's writing. It is not so much about the who but more about the what….as in what are your options? I guess I should just be grateful that I have people commenting, to be honest. Thanks, SPF
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7:28 pm
March 23, 2011
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Sustainable PF
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In a hypothetical situation I would
- engage the commentator via comments to see if I could persuade them to be more constructive in a passive way
- engage the commentator via comments to see if I could persuade them to be more constructive in a direct manner
- engage the commentator via email staying they will have to reduce their negativity or we will cease to publish this comments
I think Get Rich Slowly? (or is it Wisebread?) has a pretty blatant message when you comment that any disrespectful, ignorant, hurtful (and of the "ists" is how I interpret this one) comment will be rejected. I think this is more than fair except I would add that comments that have no constructive value to the post I may not publish as well.
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7:30 pm
March 23, 2011
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Sustainable PF
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Remember, the comments on your site that YOU allow to be published ultimately reflect on you as the publisher. If you aren't comfortable with some of the comments/content then make it stop IMO. Same as if a guest poster asked to talk about the societal benefits of porn or racism. I wouldn't publish that garbage either.
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7:31 pm
March 23, 2011
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Budgeting in the Fun Stuff
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I'd politely email the person and ask if they are being aggressive/trolly/frustrating on purpose. I rather hit these things head on than let it fester. My site is my haven and hopefully a haven for others too. I'd protect that happy feeling like a mama wolf if need be. :-)
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7:38 pm
March 23, 2011
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The College Investor
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I would try like SPF said above, and try to use comments to see what their purpose is. If it seems negative, blacklist them.
I wrote an article about my student loan company, and I ended up getting someone who worked their commenting about stupid stuff, so to the blacklist they went…
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7:47 pm
March 23, 2011
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Sustainable PF
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Budgeting in the Fun Stuff said:
I'd protect that happy feeling like a mama wolf
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SPF: Awesome way to put it.
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7:56 pm
March 23, 2011
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JT_McGee
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Sustainable PF said:
Yes, it has been a while buddy.
Let me know who you're concerned about. I don't always post, but I always read and I think you know I can give a level headed opinion on how I would respond to the individual in question (whomever that is). Glad it wasn't me! Sometimes I feel i'm being snarky as I comment a LOT in a LOT of places and when I have bad morning I worry I come off the wrong way (and sometimes I DO mean it when i'm being a jerk ;) )
———————–
I leave snarky comments too, often not realizing my tone until I hit submit. Obviously I don't mean it, and I can think of one particularly awful exchange I had with Sam on his blog about resumes, a topic that should be relatively mundane. I meant no harm, and he probably didn't either–it probably had a lot to do with two very strong personalities butting heads on a particular topic. I learned to realize that people don't always see what I say how I see it in my own head, and all things considered it was a good learning experience.
Depending on the offensiveness/goals, I'd let them stay. Oddballs like that are great for inciting a ton of additional content in new comments. Why not try this: edit out the link in his or her comment. If they really want to be controversial, and not promote themselves, surely they'd understand. ;)
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8:34 pm
March 23, 2011
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My Personal Finance Journey
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I just got this comment on my site. Personally, I just click delete, laugh about it, and move on. haha
"Your selling comparison for the Avatar DVD sucks…you say you sold it for $12.15 on Amazon and then sold the same item for $13.99 on E-Bay. How can you possibly compare % of selling price in fees when the price sold is different. Per usual….figures don't lie, but LIARS FIGURE….nuff said."
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9:22 pm
March 23, 2011
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MyJourneytoMillions
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BP,
I'd throw the guy an email and just say, I don't appreciate it – its not helpful and doesn't bolster the convo. If he cares about posting on your site he'll respond with "I'm sorry" if he doesn't care he'll respond FU or not respond at all – either way you get your answer.
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9:47 pm
March 23, 2011
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Squirrelers
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I've only gotten one condescending commenter, at least by my threshold, and it was regarding one of my Squirreling Gone Wild posts. I had posted a story about how we were on vacation and walked by a super-premium Gelato shop that charged $6 per scoop. We got several sample "taste" spoons of the gelato, then walked away happy without paying a penny. I thought it was fun.
The poster disagreed. She blasted me by saying that taking advantage of that system for our personal gain was inconsiderate, and that "we all pay for selfishness". Give me a break!
I commented back, for all to see, thanking her for the comment but also telling her that I do disagree with her and that in my view, we didn't do anything wrong. Really, I felt compelled to respond publicly. No big deal all around, though if she kept coming back to cast such harsh judgement on me I'd send her an email asking her not to post again.
My preference is to have a friendly blog (which I think it's been), with good debate welcome and encouraged, but I agree with not wanting a persistent condescending poster.
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9:49 pm
March 23, 2011
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martin
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I hope it's not me! One of my friends found my blog a while back and it was torture until I finally told him off. He's a smart guy but he's really into conspiracy theories. He would not only leave these detailed comments on my blog, but he would go on the blogs that I linked to. Conspiracy theories are fun to read but totally lame when that's all someone talks about.
I just told him to find something better to do then to write comments that are going to get deleted.
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3:56 am
March 24, 2011
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Dana
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Constructive criticism is one thing and I think that most bloggers can handle differences of opinion, but generally if I feel there is troll behavior going on, I do what the others have said above. I contact them personally and send them my comment policy to review. If they persist with their same posting tone, I hit "delete".
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5:46 am
March 24, 2011
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brokeprofessionals
| | New Jersey | |
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The tough thing is when the person is on the line. They always disagree, and sometimes in a semi-snotty tone, but the general air is more pretentious then vindictive, and more annoying cumulatively then at any one point. I like differneces in opinion, but I get a little annoyed when I see someone who thinks they are always right, or who seem to always take the opposite approach. I think after a while it has to hurt your credability with readers.
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5:55 am
March 24, 2011
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Frugal Confessions
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Oh boy…I have one of these at the Chronicle. She/He has only ever complimented me once (though surprisingly comes back to read almost ALL of my articles….:)) and it was hidden in about three insults! My skin is definitely thicker than it was when I started, but my stomach still drops when I get a bad comment. I either ignore (and when I do this, some of my other chronicle commenters sometimes say something in my defense), or I thank them for their comment and be very diplomatic. Perhaps I should email him/her?
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6:16 am
March 24, 2011
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moneycone
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If they are not spamming I'd say ignore them. Remember the not-so-old adage, 'Don't feed the trolls'!
You don't engage them, but if a reader does, sit back and enjoy the show!
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6:45 am
March 24, 2011
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MyJourneytoMillions
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The tough thing is when the person is on the line. They always
disagree, and sometimes in a semi-snotty tone, but the general air is
more pretentious then vindictive, and more annoying cumulatively then at
any one point. I like differneces in opinion, but I get a little
annoyed when I see someone who thinks they are always right, or who seem
to always take the opposite approach. I think after a while it has to
hurt your credability with readers.
From reading this last recap – I think he or she is probably constructive to the conversation. If he or she is putting up a differing opinion maybe it will make someone think differently (or make you think differently) about the subject. Also your readers seem to be smart, if the guy is an idiot they'll know it lol
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