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What to do With a Condescending Commenter

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7:10 am
March 24, 2011


The Single Saver

Member

posts 689

I am not opposed to those disagreeing with me, or even being a little condescending (I have one of those on another blog of mine – I think it is just 'his way').  When I put my opinion out there I know I am fair game for negative comments.  I think by handling them gracefully we show our faithful readers how professional we can be,

 

If the person is attacking another commenter, though, then I take action (usually first just a 'friendly reminder' and then deletion).  You can attack me, but not my followers!

 

I would caution everyone to be careful about hitting the delete button too soon.  I sometimes read a couple blogs about some TLC shows that are run by the same individual.  She moderates all comments and seems to block most comments that disagree with her point of view.  I once had a couple of mine blocked and when I emailed the mod she said it was because those particular comments were condescending.  All I said was "I don't know what the big deal is about <insert topic here>."    She said it was the "I don't know what the big deal is about…" statement that got the comment banned… but strangely enough those who AGREED with her are allowed to use the same terminology and the comments go through.  I don't really care about posting on that particular forum, but it is frustrating to take the time to compose a comment only to have it rejected due to a very loose definition of what is appropriate and what is not. 

 

 

The Single (and Small Family) Saver

Offering practical, money-saving advice in a fun and interactive format.


8:09 am
March 24, 2011


moneycone

Member

posts 617

I agree completely with Single Saver!  We shouldn't blog just to stoke our egos!  Personal attacks are a no-no, spam is a no, disagreement is fine in my opinion.  

 

I don't like to edit comments as well, at the most * out profanity, or formatting but no edits.  Either all or none of the comment. 

8:14 am
March 24, 2011


Jason@LiveRealNow

Member

posts 727

I'd sneak into his house, late at night, and leave an angry response on his pillow.  Write the note by cutting words out of newspapers and pasting them to a piece of paper.  But don't do it in the right order!  Make him work for your rant.

 

Or, the heck with him.  If his comments bug you too much, delete or ignore them.

8:24 am
March 24, 2011


brokeprofessionals

New Jersey

Member

posts 91

I have never deleted a non-Spam post and don't think I ever will.  And it is not just about my personal ego, because I see this person posting on a lot of our sites with the same attitude.  Perhaps this person only bothers me, lol. 

12:20 pm
March 24, 2011


Forest Parks

Cairo, Egypt

Admin

posts 1337

I personally keep em but if it really irks you dump it…. Your house, your rules.

Vist me at Frugal Zeitgeist…. Frugal and Sustainable Living for the now…

7:52 pm
March 24, 2011


Melissa (Mom's Plans)

Member

posts 908

I once had someone post in a sarcastic way about two spelling errors I had made in a post.  I corrected the errors, published her comment and nicely thanked her.  Then, I e-mailed her privately and politely thanked her again and explained that my child had not slept through the night for the past two weeks, so I was glad she could proofread better than I could at that time.  She quickly responded back and apologized profusely, so e-mailing this person who is irritating you just might work.

On the other hand, sometimes people come across like this and have no clue that they sound the way they do.  Maybe the condescending attitude is just this person's natural way and he/she finds nothing wrong with it.

My Member Site:  Mom's Plans

My Challenger Site:  Fiscal Phoenix

E-mail:  momsplans@yahoo.com

10:55 pm
March 24, 2011


Sandy @ yesiamcheap

New York, NY

Member

posts 802

I take all comments…except the ones where people are linking to their sites in the body.  Don't leave me a four word comment and then ask me to check out your site and put the links in the body. 

 

Beyond that, comment away!  I had one guy last week on a topic that kept coming back (4 or 5 comments) to comment on everyone that disagreed with his viewpoint.  He got to the point where I could tell that he was foaming at the mouth behind his monitor hitting "REFRESH" every 5 seconds. I love those people! 

 

Spices up my day.

I'm digging my way out of some serious debt at

http://www.yesiamcheap.com.

4:40 am
March 25, 2011


Glen Craig

Member

posts 1087

Does the comment add to the conversation?

I have no problem wit comments that question or look at something another way.  I love a good discussion! 

But if the comment doesn't add to the conversation or seems to be there for the sake of a link or in any way is attacking then DELETE.

 

Truth is, it's my site and my business as well.  There's no room for people being nasty.

 

Now, if the person just disagrees or says something seems crazy to them then I have no problem engaging in opening a discussion.  There's room for all our constructive opinions and by no means do any of us know it all.

 

1:13 pm
March 25, 2011


freeby50

Member

posts 54

Post edited 1:14 pm – March 25, 2011 by freeby50


This is something I've struggled with myself.  I decided to just delete spam and anything outright offensive. But I generally leave anything / everything else.   Of course its your blog and your rules.

If its not outright spam and not something like racism or obscene then it gets harder to decide what is allowable and not.

On one hand I don't want to let any troll use my blog as a forum for their criticism of me and spread idiot crackpot theories or something.   On the other hand I don't want to be silencing criticism or deleting stuff just cause people disagree with me or point out my arguments flaws.

 

I usually ignore the jerks and I try not to feed the trolls.  But if a negative comment is what I consider an outright lie then I'll often counter it with the facts.   You don't have to reply to comments and I think most people will ignore the jerks and not see it as a valid criticism, but just someone being a jerk.

 

I occasionally get 'jerks' who bash what I say.  It can be hard to put yourself out there as a blogger and then have anonymous strangers take swipes at you.    I think its easy to get defensive as a blogger.  I took offense at it initially but later decided to just not care.   Sometimes their negative comments actually help me improve my blog.  They may be total jerks in the way they say it, but they might have a decent criticism.  

 

Theres also reasons to not get too upset about apparent criticism or negativity.

The 'tone' of a comment on the net is often pretty hard to perceive properly.   People may sound like jerks and not mean it at all.   A
question may sound like an accusation but actually just be a sincere and
totally innocent, harmless question.   Maybe someone said something that you took one way that they didn't mean.   Or maybe they just worded it poorly.   Maybe they don't realize how what they are saying comes across as bad as it does.  

You don't know who you're talking to on the net.   Maybe the person is not from your country.  Maybe they're a teenager or 90 years old. 

Maybe they're annoyed because you hit a hot button topic that is dear to their heart.  Maybe they are just having a really bad day.

 

A lot of topics in finance (except straight math) are subject to opinion in some way.   So its ok if someone else voices their opinion and also OK if my opinion annoys them.   If they sound like a jerk then that may just be incorrectly communicated tone that isn't really there.  

 

I know I've been critical of some blogs and if I do it enough it may come across as negativity.   One day I caught myself starting to say something fairly negative in response to an article on FreeMoneyFinance.   So I sent him a mail and apologized if my comments had been unnecessarily negative.   He said that most of my comments were negative but I wasn't a jerk about it.   If you read a blog all the time and comment a lot then some of those comments might be negative.   The negative comments tend to add up and stick out.  But maybe you've made lots of positive comments as well.   Someone who seems like a critic may just be a frequent commenter who isn't shy about sharing their opinion even when it disagrees with your articles.

 

2:30 pm
March 25, 2011


moneysmarts

Member

posts 240

To me it's pretty simple. If you add to the conversation, and are civil in tone, feel free to comment and say whatever you want. If not, look out cause i will delete!  I've had some pretty nasty comments with personal attacks on my sites over the  years, and you just gotta learn to roll with it and exercise that delete finger.. it's actually pretty cathartic at times!

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