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Need help with Malware/potential virus

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9:03 am
May 10, 2012


WorkSaveLive

Member

posts 187

Hi all!

 

I've gotten tired of waiting from responses on a few people I've emailed for help so I wanted to throw it out to all of you. I believe I may have something on my website but I'm not really sure (I'm EXTREMELY ignorant when it comes to all of the techy/back-end work of running a website).

 

I've contacted Suba and she is a bit busy right now and referred me to a person named Jesse at securi.net. I emailed Jesse and haven't heard back. I was also given pffirewall.com as a person to reach out to and I haven't heard back from him either.

 

Can anybody here help me with this or do you have somebody you would recommend that I could get in touch with?

 

Thanks,

Jason

Website: WorkSaveLive
Follow me on Twitter @WorkSaveLive
Facebook: WorkSaveLive

11:16 am
May 10, 2012


Sandy @ yesiamcheap

New York, NY

Member

posts 802

Jesse is our go-to person on here and he's the person that you contacted at both sites.  He does get pretty busy.  After my send hacking yesterday in one month, I've got a handle on how to fix the hackings.

 

Chances are that a plugin in the problem.  For me I figured out that JetPack was the weak link.  What I did to clean my site within 10 minutes of finding that it was down and that I could not log into the admin portal was this…

 

1) Logged into my site using http://FTP.  Get a free one like Core http://FTP.  Get your FTP credentials from your host company.

2) Downloaded a clean copy of Wordpress and unzipped it

3) Transferred everything in the clean copy of Wordpress to over write my site files through FTP

4) If my site loaded but with errors I checked for where the errors originated then I

5) Went to the plugins folder of my site on FTP

6) Downloaded and wrote over the old files for my plugins with new ones

 

Viola!  Site was back and clean. Good luck!

 

What makes you think that your site is hacked?  It looks pretty good and the source code looks decent.

I'm digging my way out of some serious debt at

http://www.yesiamcheap.com.

11:22 am
May 10, 2012


WorkSaveLive

Member

posts 187

Holy cow that was a lot of stuff to do! lol. I really struggle with knowing how to transfer (and which files to transfer) with FTP.

 

After posting here Suba sent me another email to clarify. She said instead of emailing Jesse that I should just sign up on their site. It was $90 and I did immediately after posting here. They've already cleaned my site and fixed the issues.

 

A few weeks ago I my anti-virus popped up each time I tried to login to my blog. It got denied each time so I didn't think there was an issue but two Yakezians notified me via Twitter that their anti-viruses were notifying them of malicious content when they visited my site.

 

After that happened my host emailed me to say there were 3 links on my site that were malicious. I was linking to Small Budget Big Dreams (her site was hacked a few months back and I don't think she's recovered yet – although she had some other things going on as well and hasn't been back blogging). I removed the 3 links and with the help from Securi I think I'm good to go now.

 

What a pain.

Website: WorkSaveLive
Follow me on Twitter @WorkSaveLive
Facebook: WorkSaveLive

5:46 pm
May 10, 2012


Edward Antrobus

Fort Collins, CO

Member

posts 1008

As far as what to backup and what doesn't need to be backed up, just the wp-contents folder is important. Make regular backups of that and your database. (See Eric's thread here: http://yakezie.com/forums/blog…..ur-backups for more information on how to do that) The rest are Wordpress files that can easily be restored by installing Wordpress.

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