Jesse is our go-to person on here and he's the person that you contacted at both sites. He does get pretty busy. After my send hacking yesterday in one month, I've got a handle on how to fix the hackings.
Chances are that a plugin in the problem. For me I figured out that JetPack was the weak link. What I did to clean my site within 10 minutes of finding that it was down and that I could not log into the admin portal was this…
1) Logged into my site using http://FTP. Get a free one like Core http://FTP. Get your FTP credentials from your host company.
2) Downloaded a clean copy of Wordpress and unzipped it
3) Transferred everything in the clean copy of Wordpress to over write my site files through FTP
4) If my site loaded but with errors I checked for where the errors originated then I
5) Went to the plugins folder of my site on FTP
6) Downloaded and wrote over the old files for my plugins with new ones
Viola! Site was back and clean. Good luck!
What makes you think that your site is hacked? It looks pretty good and the source code looks decent.