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Help-Why aren't I getting email notification when someone comments on my wordpress site?

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10:11 am
December 18, 2013


Barbara Friedberg

Member

posts 1302

I used to get notified every time I got a comment. Now I don't. I have the option selected to be notified in the "discussion" section of the dashboard. Any solutions to get notified when someone comments?

3:24 pm
December 18, 2013


debtroundup

Raleigh

Member

posts 190

Did you do any updates or changes when this occurred?  If not, then I would reach out to your web host.  It could have been a change on their end.

Debt Roundup | Sprout Wealth | Empowered Shopper

Connect with me on Twitter and Facebook

10:46 am
December 19, 2013


Barbara Friedberg

Member

posts 1302

HI Debt, thanks for weighing in. It happened a long time ago and I'm just getting around to dealing with it. 

 

I think I did have changes, but I can't remember what they were. Maybe I'll ping godaddy.

8:33 pm
December 19, 2013


debtroundup

Raleigh

Member

posts 190

I would reach out to them to see if they can pinpoint it.  It can't hurt.

Debt Roundup | Sprout Wealth | Empowered Shopper

Connect with me on Twitter and Facebook

12:22 pm
January 1, 2014


Untemplater

Member

posts 400

There should be a setting for this in your wordpress user profile. Double check you have your email preferences set to "Accept to receive post or page notification emails" and that you have your current email address in the profile.

 

Hope that helps!

   Sydney at Untemplater

Blog: http://untemplater.com

Twitter: @untemplater  @syduntemplater

Facebook: Like Untemplater's Page  Friend Sydney

   Work where you want…Live how you want…Be who you want to be

1:06 pm
January 3, 2014


Barbara Friedberg

Member

posts 1302

Thanks Sydney,

I doubled checked my dashboard and I looked at the notification box and it is checked! Thanks for your help, I'm still trying to uncover this mystery :)

2:36 pm
January 3, 2014


Eric – PersonalProfitability.com

Portland, OR

Member

posts 2120

Your hosting company may be able to quickly solve it for you. It might be a PHP > email issue somewhere in how your server processes requests.

4:11 pm
January 6, 2014


Barbara Friedberg

Member

posts 1302

Thanks for your response eric. I'll contact the host!

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